THE HIFI Buys Guarantee

100% Satisfaction Guaranteed... WE MEAN IT!

At HiFi Buys, we value our customer relationships and want you to be thrilled with every purchase you make.

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Not sure about a particular item and how it will work with your system? Call us! We help our customers make smart purchasing decisions every day and would be happy to help you with yours as well.

Did you receive something that isn’t working exactly as expected? Call us! So many product and system problems can be easily solved with a brief discussion.

Free Shipping

Yes, free means free! We offer free standard shipping on all purchases regardless of the amount of the purchase or weight of the items as long as your address is within the 48 contiguous states. (We can ship to Alaska and Hawaii too, just not for free so call us to discuss shipping costs.) We want your online buying experience to be as close as possible to seeing us in-person at the store, so just think of this as us helping load it into your car for you!

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100% Satisfaction Guarantee

In reality, we hope you are way more than satisfied, but thrilled, elated and euphoric! We take great pride in curating some of the best products on the planet, so we find that most of our customers are pretty excited with their purchases. On the rare occasions where a product isn’t the right fit, we will accept returns in the original packaging within 30 days of receipt of purchase.
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Authorized Dealers for This Great Stuff

We don’t carry just anything, but the things we do we know inside and out! Our team regularly receives extensive training on all the brands we carry. We know the manufacturer reps for each of our products and can call them at any time to get questions answered. You can trust that we have the highest level of expertise possible and if we don’t know an answer (which is pretty rare), we will find out right away!

All the advice and customer support you deserve

Not to pat ourselves on the back too much, but we really do know this stuff well. Everyone on our team, from salespeople to technicians to installers to management, is passionate and dedicated to providing the highest level of service possible and offering the best advice you can receive. We want to get to know you and what you expect from your system so we can make recommendations to make it even better…all within your price range.

To Whom Much Has Been Given…

We believe to whom much has been given, much is expected. We think everyone should put their money and time where their mouth is, and therefore we encourage our employees at all levels to give back to the causes they love. We frequently donate to local causes and give support where we can. Additionally, we are very active and even play leadership roles in a few non-profits like Alchemy Sky and the St. Baldrick’s Foundation.